Privacy Policy

Datafinity protects your information with strict POPIA-compliant security, using data only to deliver services—never selling or sharing without consent.

1. Our Commitment to Your Privacy

At Datafinity, we understand that in the realm of enterprise software, automated workflows, and advanced AI solutions, data security is paramount. We are fully committed to protecting your privacy and ensuring that your personal and organizational information is collected, processed, and managed transparently, lawfully, and in strict accordance with South Africa’s Protection of Personal Information Act (POPIA).

2. Information Collection and Purpose

We collect personal and corporate information only when it is strictly necessary to reply to inquires, or to deliver, manage, and improve our technology solutions. Whether you are engaging with our sales, technical or other teams, regardless of the method or channel used, your information is used solely for:

Executing and supporting our software implementations.
Fulfilling our contractual and service obligations to your organization.
Providing technical support, system updates, and necessary administrative communications.

3. Strict Confidentiality: No Unauthorized Sharing

We respect your privacy boundaries and operate on a foundation of strict confidentiality. No customer or personal information shared with us is ever distributed, sold, or disclosed to any third party without your written permission. Your data remains firmly within our secure operational environment. Should a specific project, secondary integration, or external service provider require access to your information to function, we will proactively seek and require your direct written consent before any data is transferred.

4. Careful Management and Security Safeguards

We carefully manage the information entrusted to us. We have implemented robust, industry-standard technical and organizational security measures to prevent unauthorized access, loss, destruction, or alteration of your data. Our internal protocols ensure that your information is only accessible to authorized personnel who require it to fulfill their specific professional duties.

5. Your Rights and Control

In alignment with POPIA, you retain full control over your data. You have the right at any time to:

Request confirmation and a record of the personal information we hold about you.
Request the correction, updating, or complete deletion of your information.
Object to the processing of your data on reasonable legal grounds.

Withdraw your previously granted written consent for data sharing.

6. Contact Our Information Officer

If you have any questions regarding how we handle your privacy, please contact our Information Officer at info@datafinity.co.za or reach out to our head office directly.

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